Autumn Prairie app support

A little help for the next thing you grow. Contact info@autumnprairiepumpkins.com or use our contact form. Include your app version, iPhone model and what happened. Do not send passwords, verification codes, payment details or private download links.

A new phone

Choose My Garden → Back up, save the file somewhere you control, then use Restore on the new phone. Backups include garden photos, but exclude purchased PDFs and the shopping basket. Without a backup, we cannot recover a lost notebook.

Your cookbook

Open Library → Find my purchased cookbook and sign in with your order email. Open the protected PDF download to save it for offline reading, or import your purchased PDF from Files. Printed and digital editions include the digital copy.

Shopping

Checkout confirms prices, stock, delivery, taxes and discounts. The app and website baskets are separate. For an order question, provide the order number, never payment details.

Reminders and weather

Enable reminders in Today in my garden → Garden reminders and allow notifications in iPhone Settings. Optional weather currently covers U.S. locations while the app is open. It is not an emergency alert service.

Privacy

Garden photos and records stay on your device. Read the app privacy information and website privacy policy.

Delete your shopping account

Use our dedicated account-deletion form to request deletion of your Autumn Prairie shopping account and associated personal information. We verify your account email, complete verified requests within 30 days, and email confirmation. The form explains any limited records that may need to be retained. Your on-device garden notebook and saved PDFs are managed separately in the app.